Terms and Conditions

Terms and conditions


This site is operated by Fonterra Co-operative Group Limited and/or its associated entities (“us”, “our”, “we”). We may vary these Terms at any time and your continued use of this website means you accept the amended Terms. Please do not use this website if you do not agree to be bound by these Terms.

Intellectual Property

All intellectual property rights (including, without limitation, copyright and trade mark rights) in all materials displayed or available on this website (including information and materials you post on the website) belongs to us, unless otherwise expressly stated. Unless otherwise stated, you are permitted to copy text published on this website for your own non-commercial use only, provided you retain and display any copyright notice applying to the material. Individual items may have more specific terms and conditions associated with them, in which case those terms and conditions will apply to that item in place of this general permission.

Except as set out above, all rights to the website (including rights in text, graphics, selection, arrangement and overall website design) are reserved and no right or licence is granted or implied under any copyright, patent, trade mark or other intellectual property right of ours or any other party as a consequence of the publication of any material on this website. No material from this website (except for media releases published in the Newsroom) may be reproduced, adapted or distributed, in whole or in part, or on any media without written permission (which includes email) from us.

Information You Provide

Some areas of this site may ask you to submit personally identifiable information in order for you to benefit from the specified features (such as newsletter subscriptions, tips/pointers, order processing, or resume submission) or to participate in a particular activity (such as sweepstakes or other promotions). You will be informed what information is required and what information is optional.


We endeavour to ensure that the information on this website is accurate and current, but we do not accept liability for any error or omission. All warranties, whether express or implied, as to the accuracy or completeness of the information contained on this website or in respect of any products or materials referred to on this website are excluded to the fullest extent permitted by applicable law. Links on this website may lead to other websites and some information on this website may be provided by third parties. We accept no responsibility for the currency or accuracy of such information. You should verify such information with those third parties directly.

While we try very hard to keep information and materials on the website secure and confidential, we are not responsible for any breach of security which is out of our control. We do not warrant that the website is completely secure. If you link to this website it is at your own risk.

Use of Information Supplied by you

All product or advertising suggestions or ideas, or other information communicated to us through this website shall be treated as non-confidential and non-proprietary to you. All such information will become our exclusive property for any purpose whatsoever, commercial or otherwise, without notice or compensation to you.

Our Liability   

To the fullest extent permitted by applicable law, in no event will we be liable, in contract, tort (including negligence or breach of statutory duty) or otherwise for any: damages (direct, incidental, special, consequential, indirect or punitive) of any nature whatsoever; increased costs or expenses; or

loss of profit, business, contracts, revenues or anticipated savings, arising out of or in connection with your use of (or inability to use) this website, any linked website, or any material contained on them. You agree that, to the fullest extent permitted by applicable law, if we are held responsible for any damage or loss, our total liability to you for all damages, losses, and causes of action (whether in tort, including but not limited to negligence, contract, or otherwise) will not exceed the amount paid by you, if any, for accessing this website.